Privacy Policy

Overview

This Privacy Policy explains how Tabo (“we”, “us”, “our”) collects, uses, and shares information when you use our mobile marketplace for Filipino communities. Tabo helps neighbors discover local shops and services, place orders, and pay using familiar local payment methods. This policy describes how data is handled across customer, seller, and admin experiences.

Information We Collect

• Account & profile: information you provide such as name, contact details, role (customer, seller, admin), and profile settings.
• Listings & store data: product/service listings, store profile data, pricing, stock, and coverage settings submitted by sellers.
• Order & payment data: orders, fulfillment method, address selections, payment method choices (e.g. GCash, Maya, bank transfer, COD), and payment proof uploads when applicable.
• Address & location data: saved PH address details (city, province, barangay) to support near-you discovery and delivery/service coverage checks.
• Device & usage data: app logs, diagnostics, and analytics data used to secure and improve the platform.
• Push notification data: device push tokens, platform, notification preference settings (such as promos, order updates, and chat alerts), and delivery metadata needed to send alerts. Chat push notifications do not include message body text.
• Subscription data (sellers): Apple App Store subscription status, transaction identifiers, product ID, renewal/expiry information, and environment (sandbox or production) used to verify seller access.

How We Use It

• To operate marketplace features for buyers, sellers, and admins.
• To process orders, service bookings, and payment workflows.
• To support chat and customer-seller communication.
• To enforce moderation, resolve reports, and prevent abuse.
• To improve features such as analytics dashboards and recommendations.
• To send push notifications you have enabled, including promos, order updates, and new chat alerts (without chat message content in the push itself).
• To verify and manage seller subscriptions billed through Apple.

Sharing

We may share information with service providers that help us run the app, such as hosting, analytics, messaging, push notification delivery (including Expo and Apple push services), storage, and support tools. Seller subscription verification may involve Apple’s App Store services. We may also share information to comply with law, respond to valid legal requests, enforce policies, and protect users and the platform.

Push notifications

If you enable push notifications, Tabo stores a device token linked to your account so we can deliver alerts you opt into. You can manage push, order update, promo, and chat notification preferences in the app. Chat push alerts notify you that someone messaged you but do not show the message text in the notification banner. You can also disable notifications in your device’s system settings.

Seller subscriptions

Seller storefront access requires an auto-renewing subscription purchased through the Apple App Store (currently ₱249/month unless otherwise shown in the app). We receive subscription and transaction data from Apple to confirm your seller status. We do not receive or store your full Apple payment card details. When a subscription ends, seller access and marketplace visibility for your store, products, and services are removed as described in our Terms.

Data Retention

We retain data for as long as necessary to provide services, run marketplace operations, and meet legal and security requirements. Retention periods may differ by data type (for example, account, order, payment, moderation, and compliance records).

Your Choices

• Access / update: review and update account and profile information.
• Delete: request account deletion subject to legal, fraud-prevention, and record-keeping obligations.
• Notifications: manage push, order, promo, and chat notification preferences in-app, or turn off alerts in iOS/Android system settings.
• Seller subscription: cancel or manage renewal through your Apple ID subscription settings; seller access ends when the paid period expires.

Children’s Privacy

Tabo is intended for users who meet the applicable minimum age requirements. If you believe a child has provided personal information to us, contact us using the information in the Contact section below.

Contact

For questions about privacy, please contact: lance@erniespizza.ph